Contact Center Customer Service Representative - Creve Coeur (Part-Time)
Customer Service/Call Center
6028 Heintz Rd
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24788 Contact Center Customer Service Representative - Creve Coeur (Part-Time) (Evergreen) (Open) Job Category: Grade 04 Location: 1045 Executive Pkwy, St. Louis, Missouri 63141 Job Expectations: Contact Center Customer Service Representative - Creve Coeur (Part-Time) Do you want to provide exceptional customer service while helping our customers resolve problems? Are you friendly and professional, whether on the phone, using email or online chat? Do you want to work for a company that focuses on career growth and development, values employee ideas, is committed to giving back to the community, and offers a competitive benefits package? ARE YOU READY TO ACCEPT THE CHALLENGE? Now Hiring for Contact Center Representatives: In this role, you'll use your problem-solving skills to provide a top-rated customer experience. Our customers reach out by phone, email or even through our mobile banking apps. When our customers need help, our qualified Representatives will be eager to provide support. ?Located in Creve Coeur, MO, we are a short drive west of Hwy 270 off Olive. ?Full Time and Part Time opportunities are open, with 1st and 2nd shift schedules available. ?We offer Paid Training; Medical, Dental and Vision Insurance options; 401K; Development and Career Growth-we have a lot to offer at Commerce Bank Why Commerce Bank At Commerce, we take the time to really get to know our customers. What worries them. What dreams inspire them. Then we work together to help them find the financial solutions that truly make a difference in their lives. It's a great feeling. THIS ISN'T BUSINESS AS USUAL. What We Do Together we work to find innovative solutions, take smart risks and create brighter futures for our customers and our team members. We stay innovative by keeping up with the latest changes and suggesting solutions before our customers even know they need them. We are committed to always bringing our best, which means we are constantly looking for the best to join us. Qualifications: ?Prior customer interaction experience (banking experience is nice, but not required) ?Strong comfort level using Windows and Outlook ?High School Diploma or GED is required (a Business Degree is a plus) ?Previous Credit Card Customer experience a plus ?Night Owl: 10% shift differential for certain shifts (1:30 - 10pm and 3:30 - Midnight) ?Effective listener with great communication skills and strong customer service skills ?Excellent problem-solving and analytical skills; Proficient computer skills ?Ability to manage information in multiple windows Time Type: Part time Associated topics: agent, answer, call center associate, client, customer service, intern, platform support, service representative, support, telephone service representative
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